Gold Hair Claw Clip

Shipping

We can ship to virtually any address in the world.

Shipping within Australia: Standard Shipping: Our standard shipping times within Australia range from 3 to 7 business days.

Express Shipping:

For expedited delivery, we offer express shipping within Australia with delivery times of 1 to 3 business days.

Shipping Overseas:

Shipping times for international orders vary based on the destination: USA: 10 to 25 Business Days

Europe: 10 to 27 Business Days

United Kingdom: 10 to 20 Business Days

Please note that these are estimated delivery times and may vary depending on customs processing and other factors outside our control.

Returns Policy

We know returning an item can be disappointing so we've made the process as easy as possible Please click here - to access your customer portal to begin your return

*Be aware that if returning for a refund, your refund amount will be minus our $15 return shipping fee. You will need to log into our returns portal and request for your return to be approved. (see more details on our FAQS). Customers can return orders for either full store credit or a refund (to your original payment method), within 10 days of receiving their order. We will only accept returned item(s) that have been booked using our returns portal.

Your item(s) will need to be in their original condition, with tags attached, unworn, no odours, unwashed and unstained. You can find the full returns policy on our returns/exchanges policy page. 

Please also be aware that any sale items, or items paid using a coupon code are seen as sale items and cannot be returned.

Exchanges:

Due to high turnover of stock we do not offer exchanges at this time. If you have purchased an item but want a different size or colour, we recommend:

1. Booking a return for your item

2. Once your return has been

3. Use your store credit to re-purchase the item

Please note that items sell out quickly, so we cannot guarantee that the item you want will still be available by the time your return is processed. If you think an item may sell out we recommend you re-purchase the item before returning your order.